Meet with fellow professionals of the industry every two weeks to discuss trends, learn about key aspects of the industry and share knowledge.
Online with Zoom
With Jamie Tye giving us advice on staff benefits and how they can improve your staff retention. Book here: https://www.trybooking.co.uk/BGI...
Online with Zoom
38th Online Forum for Hoteliers
With Claire Snow giving a presentation on the Customer Experience and how we need to train our teams to treat guests as per the guest's expectations, not necesarily our own! Also Kimberley Ramsey telling us all about Middleware and how these can be used to improve efficiency in the business without necesarily having to invest in new systems.
34th Online Forum for Hoteliers
Jerome Wise from Amadeus giving us an update on future booking trends and the wider implications for the industry. Plenty of food for thought there. Plus lots of discussion about the opening up from restrictions.
33rd Online Forum for Hoteliers
Sarah Haverill giving advice on Cost Effective Upgrades to your Business image
Austen Bushrod updating us on Procurement Post Pandemic. Look forward to seeing you all there.
32nd Online Forum for Hoteliers
Sally Trice giving us advice on Natasha's Law.
Also myself, Robin Williams, giving my presentation on creating efficiencies in Admin & Financial Control.
22nd Online Forum for Hoteliers
Very helpfull update on Kickstart Gateways from Andy Merricks.
A short presentation from Robin Williams on comparatives also useful. Plus the usual discussion.
Peter Ducker giving a take on the industry today and some inspirational advice for the current challengesJan Denning giving advice on how independent hotels can get professional support and save fixed costsPlus the usual discussion.
Michael Simpson giving some great advice on Social MediaSarah Sorrell telling us all about accessibility compliance and how you can adapt your business for this market. And as always, plenty of discussion.
Neil Farren talking about the importance of good data analysis to the hotel business.Dominic Child giving an update on the latest technologies in EPOS and how to make them work for the business.And as always, plenty of discussion. a Spa or Gym in a hotel Plus great discussion about the current situation in the industry
Joanne Greene with for some excellent advice on why it is so important to respond to all feedback and how to do it in a way that will promote your business and future salesSelina Bolton and Dean Thornton about the possibilities for creating a Spa or Gym in a hotel Plus great discussion about the current situation in the industry
Great discussion on the recent lockdown and future prospectsSales ideas from Amanda Baker and Becky WhitakerAdvice on Quality Audits from Zoe Wadsworth
Updates on Booking patterns around the country. Sales ideas for thinking out of the box from Ali Powell. Ideas for stimulating bar and cocktail sales from Nicolas Medicamento
Discussion on recent covid regulations in UK and EireUpdates on Booking Patterns by Sarah Thompson and Food Safety Advice by Teri Gardiner
Update on COVID 19 regulations from Luke MartinUpdate on the new Furlough Scheme from Nicola RobinsonA situation report on the Events Industry from Kevan Holland and Martin DempseyTips on good Digital Marketing from Sarah Berry
Update on COVID 19 regulations from Luke Martin. An update on booking patterns from David Collins and HR/Payroll systems for hotels by Robin Williams
Usual updates of current affairs within the industry. Advice on procurement from Steve Bates. Facts about Food Waste in the industry and how to control it from Thomas Kilroy