Meet with fellow professionals of the industry every two weeks to discuss trends, learn about key aspects of the industry and share knowledge.
Online with Zoom
A review of the 2022 Hotstats figures.
To book go to https://www.trybooking.co.uk/CCGD
Online with Zoom
52nd Online Forum for Hoteliers
Featuring:
Chat about Government Sponsorship of immigrants to help resolve the recruitment crisis and information from Mark Staples regarding the benefits of incorporating Game in your restaurant menu.
51st Online Forum for Hoteliers
Featuring:
Ciara Crossan giving us lots of advice on wedding organisation.
50th Online Forum for Hoteliers
Featuring:
With Rob Westwood talking to us about GDPR.
Plus an update on the current recruitment outlook in the industry.
49th Online Forum for Hoteliers
Featuring:
With Margaret Hebbourn FCII giving us strong advice on insurance and Austen Bushrod giving information on Tax Allowances for Embedded Fixtures.
48th Online Forum for Hoteliers
Featuring:
Pete Stevens giving advice on the "Best Loved on Boosting Direct Bookings. Very useful information to make sure we save money on commissions.
47th Online Forum for Hoteliers
Featuring:
With Owen Ward giving us lots of great advice on beverage sales and supplies.
46th Online Forum for Hoteliers
Featuring:
Andy Morris giving an update on how the supplier situation is accross the country and good tips on checking your expenses. Plus the usual conversation.
45th Online Forum for Hoteliers
Featuring:
Pete Stevens discussing for the summer bookings and ways to atract guests to your property.
Plus the usual catchup.
44th Online Forum for Hoteliers
Featuring:
David Ramsden explaining how robots can help to counteract the shortage of staff and improve service. Also Derek Smith will be giving us advice on what investors look for when they receive requests for funds. Plus the usual updates.
43rd Online Forum for Hoteliers
Featuring:
With David Kelly MBA MIH talking about SEO and how it is so important for your web site and Greg Singh telling us about a new idea which could help improve tips in the cashless society.
42nd Online Forum for Hoteliers
Featuring:
Martin Kubler and Peter Regelous talking about neurodiversity and how people on the spectrum can benefit our businesses as members of our team. Plus a catchup on current events.
41st Online Forum for Hoteliers
Featuring:
Austen Bushrod with innovative ideas. Always good to see new idea that help save money and improve the guest experience. Plus the usual discussion.
40th Online Forum for Hoteliers
Featuring:
With Jamie Tye giving us advice on staff benefits and how they can improve your staff retention.
Also Marc Harrison with an update on Recruitment.
Plus the usual catchup.
38th Online Forum for Hoteliers
Featuring:
With Claire Snow giving a presentation on the Customer Experience and how we need to train our teams to treat guests as per the guest's expectations, not necesarily our own! Also Kimberley Ramsey telling us all about Middleware and how these can be used to improve efficiency in the business without necesarily having to invest in new systems.
37th Online Forum for Hoteliers
Featuring:
With Nicholas Challen giving advice on #sustainability and to Emm Sharpe helping us to understand what our industry can do to improve the customer experience for people who have hearing problems.
35th Online Forum for Hoteliers
Featuring:
Carina Martins Nakamá giving us ideas on wellbeing in the workplace and Alan Hogg giving us an update on the recruitment situation within the industry.
Jerome Wise from Amadeus giving us an update on future booking trends and the wider implications for the industry. Plenty of food for thought there. Plus lots of discussion about the opening up from restrictions.
Sarah Haverill giving advice on Cost Effective Upgrades to your Business image and
Austen Bushrod updating us on Procurement Post Pandemic.
Sally Trice giving us advice on Natasha's Law.
Also myself, Robin Williams, giving my presentation on creating efficiencies in Admin & Financial Control.
Laura Bowyer giving us advice on Employment Law.
Also great discussion and advice on current booking patterns and analytics from Catt McLeod and Barry Clark. .
With Caroline Cooper MIH talking about Team Development post lockdown.
JMartin Kubler FIH giving a presentation on Change and Innovation
Azher Rubbani with a presentation on the Delivery Revolution as a future for Hospitality.
Joan Lind giving us advice on Event Management and Trevor Geraghty talking about Communication and IT. Plenty of great ideas for improving business.
Hugh Edwards and Mathew Jayne with a dedicated meeting on hybrid events. Plus the usual conversation with outside hospitality having just opened up.Andrew Perolls giving us advice on Sustainability. Plus the usual discussion between professionals.
On this our 1st anniversary we have Julian Tee FIH talking about Business Development. Also Andrew Perolls giving us advice on Sustainability. Plus the usual discussion between professionals.
With an update from Luke Martin MBCI MInstLM MICPEM on the COVID situation. Good advice from Simon Elliott on food profitability and a presentation from Stuart Booth on the importance of Social Media in the recovery. Plus the usual discussion.
Updates on booking trends from Sarah Thompson with the help of Expedia. Advice about GDS from Catt McLeod MIH. Plus plenty of discussion on the re-opening of hotels