Online Forum for Hoteliers
Meet with fellow professionals of the industry every two weeks to discuss trends, learn about key aspects of the industry and share knowledge.
Previous Meetings
Previous meetings of the Forum can be found on Youtude at
40th Oniline Forum for Hoteliers
With Jamie Tye giving us advice on staff benefits and how they can improve your staff retention.
Also Marc Harrison with an update on Recruitment.
Plus the usual catchup.
38th Oniline Forum for Hoteliers
With Claire Snow giving a presentation on the Customer Experience and how we need to train our teams to treat guests as per the guest's expectations, not necesarily our own! Also Kimberley Ramsey telling us all about Middleware and how these can be used to improve efficiency in the business without necessarily having to invest in new systems.
37th Oniline Forum for Hoteliers
With Nicholas Challen giving advice on #sustainability and to Emm Sharpe helping us to understand what our industry can do to improve the customer experience for people who have hearing problems.
35th Oniline Forum for Hoteliers
Carina Martins Nakamá giving us ideas on wellbeing in the workplace and Alan Hogg giving us an update on the recruitment situation within the industry.
34th Oniline Forum for Hoteliers
Jerome Wise from Amadeus giving us an update on future booking trends and the wider implications for the industry. Plenty of food for thought there. Plus lots of discussion about the opening up from restrictions.
33rd Oniline Forum for Hoteliers
Sarah Haverill giving advice on Cost Effective Upgrades to your Business image and
Austen Bushrod updating us on Procurement Post Pandemic.
32nd Oniline Forum for Hoteliers
Sally Trice giving us advice on Natasha's Law.
Also myself, Robin Williams, giving my presentation on creating efficiencies in Admin & Financial Control.
31st Oniline Forum for Hoteliers
Laura Bowyer giving us advice on Employment Law.
Also great discussion and advice on current booking patterns and analytics from Catt McLeod and Barry Clark. .
30th Oniline Forum for Hoteliers
With Caroline Cooper MIH talking about Team Development post lockdown.
29th Oniline Forum for Hoteliers
JMartin Kubler FIH giving a presentation on Change and Innovation
Azher Rubbani with a presentation on the Delivery Revolution as a future for Hospitality.
28th Oniline Forum for Hoteliers
Joan Lind giving us advice on Event Management and Trevor Geraghty talking about Communication and IT. Plenty of great ideas for improving business.