Meet with fellow professionals of the industry every two weeks to discuss trends, learn about key aspects of the industry and share knowledge.
53rd Online Forum for Hoteliers
The Hotstats 2022 annual figures with comparisons to 2019. Lots of great data to help see how the industry is recovering from the pandemic.
52nd Online Forum for Hoteliers
Chat about Government Sponsorship of immigrants to help resolve the recruitment crisis and information from Mark Staples regarding the benefits of incorporating Game in your restaurant menu.
46th Online Forum for Hoteliers
Andy Morris giving an update on how the supplier situation is accross the country and good tips on checking your expenses. Plus the usual conversation.
45th Online Forum for Hoteliers
Pete Stevens discussing for the summer bookings and ways to atract guests to your property.
Plus the usual catchup.
44th Online Forum for Hoteliers
David Ramsden explaining how robots can help to counteract the shortage of staff and improve service. Also Derek Smith will be giving us advice on what investors look for when they receive requests for funds. Plus the usual updates.
43rd Online Forum for Hoteliers
With David Kelly MBA MIH talking about SEO and how it is so important for your web site and Greg Singh telling us about a new idea which could help improve tips in the cashless society.
42nd Online Forum for Hoteliers
Martin Kubler and Peter Regelous talking about neurodiversity and how people on the spectrum can benefit our businesses as members of our team. Plus a catchup on current events.
41st Online Forum for Hoteliers
Austen Bushrod with innovative ideas. Always good to see new idea that help save money and improve the guest experience. Plus the usual discussion.
With Jamie Tye giving us advice on staff benefits and how they can improve your staff retention.
Also Marc Harrison with an update on Recruitment.
Plus the usual catchup.
With Claire Snow giving a presentation on the Customer Experience and how we need to train our teams to treat guests as per the guest's expectations, not necesarily our own! Also Kimberley Ramsey telling us all about Middleware and how these can be used to improve efficiency in the business without necessarily having to invest in new systems.
Jerome Wise from Amadeus giving us an update on future booking trends and the wider implications for the industry. Plenty of food for thought there. Plus lots of discussion about the opening up from restrictions.
Sarah Haverill giving advice on Cost Effective Upgrades to your Business image and
Austen Bushrod updating us on Procurement Post Pandemic.
Sally Trice giving us advice on Natasha's Law.
Also myself, Robin Williams, giving my presentation on creating efficiencies in Admin & Financial Control.
Laura Bowyer giving us advice on Employment Law.
Also great discussion and advice on current booking patterns and analytics from Catt McLeod and Barry Clark. .
With Caroline Cooper MIH talking about Team Development post lockdown.
Joan Lind giving us advice on Event Management and Trevor Geraghty talking about Communication and IT. Plenty of great ideas for improving business.