Some of the Projects we have undertaken
Opening of Boutique 5*GL Hotel, 73 Suites & Villas
- Implementation of policies and administrative procedures from zero.
- Implementation of accounting system with analysis by cost and by department using Contaplus and Excel to align with owner's accounts system (non hotel industry).
- Implementation of computer structure for whole hotel with Exchange Server, internal mail server, SIHOT PMS System, SIHOT Restaurant Billing System, Contaplus Accounting System and Nominaplus Payroll System.
- Control of OS&E purchasing for opening and subsequent creation of detailed fixed asset register for reference, breakage & loss control and inventories.
City Centre 5*GL Hotel with 500 Rooms & Suites
- Rationalisation of work processes in office of 7 persons, allowing a reduction to 6 persons.
- Implementation of Personnel Productivity Analysis System based on weekly rotas in order to provide information quickly regarding areas of productivity loss.
- Implementation of Opera PMS System.
Small Group of 3&4* Hotels
- Design and implementation of full reporting system to Uniform System of Accounts using existing Sage 50 Software.
- Installation of HR system including adaptation to provide constant day by day reporting on payroll cost percentages accross all areas.
- Implementation of new front office system across 5 hotels to improve booking performance and reporting.
1500 Bedroom Preopening
- Full design and implementation of IT systems to ensure minimum staffing in finance with maximum control over revenues and costs. Full HR & Payroll System, FO System, POS System, Purchasing System, Accounting Software and full integration between all parts.
- Creation of daily revenue reporting combined with 365 day Forecasting tool to allow analysis of past performance and motivation for future sales
- Recruitment and training of small finance team to service whole business
Picking up the pieces
- On several occasions we have taken over the Financial Control of hotels that have not had a permanent FC for several months and have had to bring systems and accounts up to date, reestablish procedures and processes, then train a new FC to carry on the work.
- On one occasion we then had to prepare controls and processes to allow GM to control revenue and costs without an FC. This involved setting up the processes and then recruting and training finance assistants to be able to carry them forward while reporting to a central accounting service.
Some of the systems we have worked with
- Front Office: Guestline Front Office, Opera Front Office, Protel, Hotelexec, Welcome, SIHOT, Premier Spa Software, EBMS Conference Center Mgmt
- EPOS: Micros POS, Guestline POS, Maitre, Banquet
- HR & Payroll: Fourth Hospitality,
- Accounts: Sage 50 Cloud, Sage 200, SAP R3, Exchequer, Contaplus, ACCOM, Navision.
- Office: Microsoft Excel (advanced), Word, Powerpoint, Office 365 Emails, Sharepoint.